Privacy Policy
This Privacy Policy describes privacy practices for Slick Technologies LLC (“Slick,” “we,” or “us”) related to the collection, use, storage, and sharing of our customer’s (“You” or “Your”) information collected through Your use of Slick’s Mobile Application (the “Application”), website (the “Website”), or use of our hardware device(s) (collectively referred to herein as “Slick Service”). By using the Slick Service, You indicate that You have read, understand, and accept the practices and policies outlined in this Privacy Policy. (In addition, and as described herein, certain features of the Slick Service require your expressed consent.)
Services Available Through the Website or Application
The Slick Service is designed to allow You to use your device to remotely schedule certain vehicle maintenance services, obtain diagnostic information about Your vehicle (such as oil life remaining), monitoring and sending reminders regarding Your service history and upcoming events, scheduling service, paying for jobs, providing feedback to us and our Service Providers, referring others to try Slick, and storing your vehicle’s specifications.
Application Registration/Authentication
In order to register, You must have a valid Slick username and password. You can create Your Slick username and password by opening an online account at the Website or by creating one within the Application. You acknowledge and agree that You are responsible for maintaining the confidentiality of Your registration information and password. You may not share Your password with any other person or give any other person access to or use of Your password. You may not access any Slick account with another person’s account information. You may not use, or authorize any third party to use, Your password or any other person’s password in any program not distributed by Slick to access any Slick system.
Information Collection
When You register or use the Slick Service, we will collect certain information. This information includes:
Information Provided by You
We will collect and store any information that You provide to us when You register to use the Slick Service and that you provide while using the Slick Service. Such information may include, but is not limited to, Your name, preferred telephone number, email address, physical and billing address, selected username and password, credit card information, information about Your vehicle, including, but not limited to, Your Vehicle Identification Number (VIN), the make, model, and year of Your vehicle, and the features of Your vehicle. Credit Card information is collected only for the purpose of transmitting it to our credit card processor and such information is not stored on our servers, unless you select the option to save the information in the Slick Application or Website for future use.
Slick may also collect information relating to Your use of the Slick Service such as how often, and when (via timestamp), You request a particular service. The location of Your vehicle may also be collected by Slick.
Information Collected Automatically by the Slick Service
The Slick Service will also collect certain information automatically when You register or use Slick, including the type of device You are using, your Internet Protocol (IP) address, the type of operating system You are using, the type of browser You are using, the domain name of your Internet Service Provider (ISP), the unique identifier of Your device, and where applicable, the phone number associated with Your device. Slick may access information the Slick Service collects, or any cookies stored on your computer or mobile device, and use this information for analytical or statistical purposes. We may also collect vehicle data and diagnostic information directly from Your vehicle to enable the functionalities within the Slick Service.
Information Collected From Third Parties
We may, from time to time, combine information we collect through the Slick Service with information that we collect from other sources.
Location Information
Device location — The Slick Service may collect information about Your device’s or computer’s GPS location that You provided voluntarily or as made available through the location features of Your device or computer. The first time You use such services, we will present You with an opportunity to consent to our collection of location information from your device.
Your Choices Regarding Device Location Collection
You can restrict our access to, or collection of, Your device’s location by disabling the location features of Your device, by not using the functionalities of the device that require location information, and by electing to not use Slick’s hardware device(s).
Use of Your Information
We may use any of the information collected for a number of purposes, including:
- To enable us to provide services to you through the Slick Service
- To determine Your eligibility relating to the Slick Service and their services
- To improve quality, functionality or usefulness of the Slick Service
- To measure and generate statistics and analytics about Your use of the Slick Service
- To provide You with products, services or information You request
- To customize or personalize Your experience when using the Slick Service
- To send You notifications or alerts relating to the Slick Service
- To allow us to offer You new or additional products
- To provide You with information about changes to, or notices relating to, the Slick Service
- To prevent and detect fraud, infringement, and other potential misuse of the Slick Service
- To maintain the integrity of our services and to address any security concerns
Sharing of Information
We may share the information that we collect with the following: third party providers to enable them to provide the Services you request; the general public if you submit content in a public forum; where required for business transactions; where required by law or permitted to protect our or others’ interests.
Use and Sharing of Anonymized and Aggregate Information
We may also de-identify Your information and use, share, or sell such de-identified information, in an anonymized or aggregate form, with any third party for any reason.
Social Media Services
The Slick Service may provide certain functionality or services that enable You to post or share information through a third party social media network, such as Facebook or Twitter. Any information that these third party social media services collect is subject to those respective entities’ own privacy policies.
Limiting Marketing and Promotional Communications
You may choose to limit the marketing and promotional communications we send You by following the instructions in those communications.
Links to Third Party Websites
The Slick Service and Website may also contain links to websites or other Slick Services published by other content providers. These other websites or Slick Services are not under our control.
Children
We do not use the Slick Service to knowingly solicit information from or market to children under the age of 13.
Data Retention
The Website and Application will store any information it collects for as long as is required for Your use of the Slick Service. Any user-provided information stored on your device will remain on the device until You uninstall the Application. We may retain any other information collected by us for the duration of Your use of the Slick Service and for a period of time thereafter.
Access Rights and Cancellation
Slick will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law. You may correct your account information at any time by logging into your online account. If you wish to cancel your account, please email us at support@helloslick.com.
Security
We have implemented reasonable physical, technical, and administrative measures to protect against the loss, misuse or unauthorized access, disclosure, alteration or destruction of the information we collect. Please be aware that no information system is completely secure.
Your Consent to the Processing and Transfer of Your Information
By using the Slick Service, You are consenting to our collection, use, and disclosure of Your information as set forth in this Privacy Policy. You also consent to the transfer to, and processing of, Your information in the United States.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time and for any reason. Changes to the Privacy Policy will become effective after thirty days from the published change.
Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Slick does not share your personally identifiable information with third parties for the third parties’ direct marketing purposes unless you provide us with consent to do so.
Contact Us
If You have any questions regarding our privacy practices, please contact Slick via email at info@helloslick.com or call us at (443) 553-8136.