--- title: "Slick UpTime — Managed Fleet Maintenance | Slick" description: "Managed fleet maintenance for light and medium duty fleets. Predictive PM, corrective repairs, a dedicated coordinator, and one predictable monthly program." canonical: https://www.helloslick.com/services/uptime lastmod: 2026-07-25 --- # Slick UpTime: The Rhythm That Keeps Your Fleet Running Light & Medium Duty You choose what's covered. Beyond mobile maintenance, Slick builds a proactive system around it — scheduled visits, predictive inspections, overnight on-site service. One monthly program, one team, full visibility through TruView. - [Get Pricing](https://www.helloslick.com/pricing) - [Book a Discovery Session](https://www.helloslick.com/demo) ## The Traditional Maintenance Trap You're not maintaining vehicles — you're chasing breakdowns. Multiple shops, unpredictable invoices, zero visibility into what's actually happening. - **Unpredictable costs** — every shop has different rates, your maintenance spend is a black box - **Reactive repairs** — you don't catch problems until something breaks - **Vendor juggling** — multiple shops, multiple invoices, nobody knows your fleet - **Zero visibility** — you find out about issues after they cost you money ## Beyond mobile maintenance. This is managed UpTime. Mobile maintenance is still reactive — it just happens in your lot instead of a shop. Slick UpTime is a proactive system: five feedback loops feed one platform that sees what's about to fail, your coordinator builds the plan, and a Slick technician resolves it overnight — trucks staged before morning. Five feedback loops feed the platform: - Telematics (optional) - Driver reports - OEM schedules - Fleet Manager input - Slick inspections **The platform: TruView.** One platform reads every signal and flags what's about to fail — before it strands a driver. ### Step 1: We see it coming (Intelligence) [TruView](https://www.helloslick.com/truview) reads driver reports, OEM schedules, your input, our inspections — and telematics if you run it — then flags what's about to fail while there's still time to plan it. ### Step 2: You stay in control (Coordination) Your coordinator builds the plan. You keep the power of the purse — UpTime-critical work auto-approves only within the budget guardrails you set. No bottleneck, no surprise invoices. ### Step 3: You wake up to it done (Resolution) A W-2 Slick technician makes the fix overnight, on your lot, documented with photo and video. Trucks staged before morning. ### Our written SLAs Miss one, and you get an automatic credit. Beyond mobile maintenance — managed UpTime, aligned to your budget. - **≥98%** — Vehicle availability - **≥95%** — PM compliance - **<180 min** — Response time ## Your Managed Service You choose what's covered. Slick builds a proactive rhythm around it — predictive inspections, preventive maintenance, estimates, on-site resolution. It catches problems before they strand a truck. ### Start Here (Foundation) - Oil changes & filter replacements - Multi-point inspections with photos and video - Fluid services — transmission, coolant, brake fluid, power steering ### Add What You Need - Tire services — mounting, balancing, rotation, replacement - Brake services — inspection, pad and rotor replacement - Steam fleet cleaning ### Always Included - Your UpTime team — dedicated Fleet Coordinator, AM lead + PM night crews, 24/7 NOC dispatch - Written SLAs — ≥98% availability, ≥95% PM compliance, <180-min response, backed by service credits - TruView platform — scheduling, photo and video proof, fleet visibility - Parts & supply chain — Slick sources through its HUB network ## You Control Every Dollar Two levers. Both in your hands. ### Your Managed Service: One Monthly Program You choose what's covered — oil, fluids, inspections, tires, brakes. That becomes your monthly program: the PM rhythm, coordination, and prepaid corrective labor at volume discounts. No estimate cycle between a finding and a fix. Parts billed transparently at invoice level. Add more services and the effective rate drops. Start lean and expand as you see the value. ### Extra Labor Hours: You Set the Guardrails Beyond your monthly coverage, you fund one Extra Labor Hours pool and set the budget guardrails. UpTime-critical repairs auto-approve and flow to resolution 24/7 within those limits — so a stranded truck never waits on a signature. Larger or out-of-scope work is documented with photos in TruView and sent for your approval. One MRC, one ELH pool. No surprise invoices. [Get Custom Pricing](https://www.helloslick.com/pricing) ## The UpTime Outcome Spending efficiency — not just spend. Spend what you should — and get more for it, every year. With Slick UpTime you don't just spend less — you spend right. Because the system is proactive, that efficiency compounds: the longer a truck's in the program, the more every dollar delivers. The traditional model does the opposite — paying more as vehicles age, for less. Real numbers from a 40-truck FedEx fleet: over $54,000 saved a year, spares cut from 4 to 1, and 100% of shop visits eliminated. > "Slick is THE missing piece for FedEx contractors. By the grace of God I found you guys." > — FedEx CSP ## Your Dedicated Slick Account Team Most fleet services hand you a 1-800 number and a ticket queue. Slick gives you a dedicated team — real people who know your fleet, your schedule, and your priorities. One call. One team. No dispatch center. - **Always Reachable** — Call or text your Account Team directly. No ticket queues, no hold music, no starting over with a stranger. - **Proactive Scheduling** — They manage the calendar around your operations — not the other way around. - **Status Updates** — Real-time updates on every service event. You know what's happening without asking. - **Escalation Handling** — Something goes wrong? They own it until it's resolved. No finger-pointing, no runaround. ## UpTime or PMI+? Same techs, same vans, same inspections — a PMI+ visit catches the same worn part an UpTime visit does. The difference is what happens next, and who's accountable for it. ### What kind of relationship is this? - **Slick PMI+:** Fulfillment. Your team is responsible for compliance and planning — directly or through your FMC — and we execute the work, visit by visit. - **Slick UpTime:** A partnership. Slick's account team leverages TruView and established feedback loops to guarantee your fleet's availability. ### What happens to a finding? - **Slick PMI+:** Written up as an estimate — in TruView or submitted through your FMC portal — and it sits with your team until you give the green light. - **Slick UpTime:** Your account team schedules it into the rhythm and follows it through. The labor is already covered, so nothing sits on your desk. ### Who builds the maintenance plan? - **Slick PMI+:** You do. Cadence, priorities, and budget are your team's responsibility. - **Slick UpTime:** We do. Leveraging our experience, our team, and our technology to track mileage and wear trends — so you don't have to. ### How does the money work? - **Slick PMI+:** Per visit, per estimate. Every job comes back to your team for approval before it's invoiced, and the budget stays yours to manage. - **Slick UpTime:** One monthly program — your PM rhythm, coordination, and prepaid corrective labor at volume discounts. Parts billed transparently at invoice level. One relationship to manage instead of a stack of approvals. ### What's guaranteed? - **Slick PMI+:** The work itself — documented with photo and video, nothing done without your approval. What gets fixed, and when, stays your call. - **Slick UpTime:** ≥98% availability and ≥95% PM compliance, backed by service credits if we miss. Our number to hit, not yours to chase. Both models run on the same inspections and the same data — UpTime is proactive and predictive by design, and that's what turns data into uptime. The question is whether your team has the resources to proactively manage your fleet; the answer shows up in your operations and your P&L. If it doesn't, Slick UpTime is right for you and will make your business more efficient. If it does, Slick PMI+ is the right fit. Both cover Class 1–6 light and medium duty. Running Class 7–8 tractors? [Slick HD PMI](https://www.helloslick.com/services/hd-pmi) is built for that. ## Slick UpTime FAQ ### What's included in managed maintenance? You choose what's covered — oil changes, fluids, inspections, tire service, brake service, and steam cleaning. Slick builds the service rhythm around it. Parts, TruView access, and a dedicated Account Team are always included. ### How is pricing calculated? Your Monthly Recurring Charge (MRC) is based on what services are in your managed service, your fleet size, and visit frequency. Add more services for a lower effective rate. Parts are billed transparently at invoice level. Month-to-month or 12/24/36-month terms available. ### Can I customize my managed service? Absolutely. Start with oil and inspections, add tires and brakes when you're ready. Your managed service grows with you, and so do the savings. ### What happens if a vehicle needs repair outside my managed service? Nothing falls through the cracks. TruView generates an estimate for your approval. You decide, we handle it. No shopping around. ### How often do you service my fleet? Service frequency is based on your fleet's actual mileage. At standard 5,000-mile intervals, TruView calculates when each vehicle is due and schedules accordingly. ### What's the 60-day guarantee? If we don't earn your trust in the first 60 days, walk away. No penalty, no hard feelings. We're that confident. ## What We Do The service menu inside your UpTime program — this is the work your monthly rhythm draws from. - [Preventive Maintenance](https://www.helloslick.com/services/preventive-maintenance) — Scheduled oil changes, fluid checks, tire rotations — the foundation of fleet uptime. - [Inspections & Compliance](https://www.helloslick.com/services/inspections) — DOT inspections, safety checks, and compliance documentation. Audit-ready, always. - [Repairs](https://www.helloslick.com/services/repairs) — Brakes, suspension, diagnostics — fixed on-site at your yard or at our HUB. - [Steam Fleet Cleaning](https://www.helloslick.com/services/steam-cleaning) — Professional steam cleaning. 95% less water, zero chemicals, vehicles ready immediately. ## Ready to hand off your uptime? Book a 30-minute discovery session. See how the proactive rhythm works for your fleet. Get custom pricing and be live within a week. - 60-day guarantee - Live in 1 week - 100+ cities covered [Book a Discovery Session](https://www.helloslick.com/demo) | [View Pricing](https://www.helloslick.com/pricing) ## Sitemap Full index of this site: [sitemap.md](https://www.helloslick.com/sitemap.md)